The Broken Spoke opened in 2008 as a repair shop first and foremost. While we have grown quite a bit since then, service remains as the heart and soul of our business. Our service department is staffed with experienced, trained mechanics and we take fixing your bike seriously. We are flexible in the services we offer, our labor rates are very competitive, our turn-around times are fast and estimates are always free.
Not sure what service your bike needs? When you bring your bike to us, one of our mechanics will inspect the bike and identify what needs to be fixed and from there we will make a plan. All our work is guaranteed, we’re human and like anyone sometimes we’ll have an off day. If you are not completely satisfied with the work we’ve done, bring it back and we’ll make it right.
Cleaning of the entire bike*
Inspection and adjustment of brakes, drive-train/shifting, wheels, bearing and all critical bolts.
Single Speed/Cruiser $69**
Hardtail/Hybrid/Road Bike $89**
Full Suspension / E-Bike $109**
*Bikes will be cleaned within reason. A filthy dirty bike will come back much cleaner than it went in but don’t expect it to be showroom clean. If you’re bringing us your bike and it’s already clean you can expect to save little on your service
**price is subject to change depending on the condition of the bike. We will provide an accurate cost quote before any work is done.
Most suspension forks and rear shocks have recommended service intervals. Adhering to these maintenance guidelines will likely prolong the life these components. We can service most forks and shocks in house and can outsource other jobs to BTI’s Factory Service Center which is located here in Santa Fe. Pricing varies so please inquire.
Not sure what service your bike needs? When you bring your bike to us, one of our mechanics will inspect the bike and identify what needs to be fixed. If you are only willing to spend so much on repairs we can help you prioritize what needs to be done now and what can be deferred. When you leave your bike with us you will leave with a guaranteed cost estimate and an understanding of what services will be performed. All our work is guaranteed, we’re human and like anyone sometimes we’ll have an off day. If you are not completely satisfied with the work we’ve done, bring it back and we’ll make it right.
Drivetrain Clean (remove and soak): $45*
Tube and/or Tire Install: $10 (basic) and Up for training wheels, pegs, 2-stroke conversions, internet e-bikes, 3 speed coaster brakes, etc.*
Tubeless Tire Install: Starting at $15/Wheel*
Disc Brake Bleed: $30/per wheel*
Suspension Service: Rear Shock @ $70 + Parts, Fork @ $75 + Parts*
Full Suspension Pivot Service: $100*
Spoke Replacement: $25 + Parts*
Wheelbuilding: $70/wheel (not including parts)*
Cable and Housing: $20-$30/per cable including parts*
Boxing Bike for Shipping: $70 and up (does not include shipping costs)*
New Bike Assembly: $60 and up
Bike Re-Assembly (from box): $40 - $60
Many more services available, please contact us with specific requests.
***Labor rates are discounted when bundled with a Standard or Major Tune up
*There are simply too many variables, in most cases we will stand by these prices but we reserve the right to adjust according to what actually needs to be done. A cost quote will be provided before any work is done.
Labor prices do not include the cost of parts unless indicated. When applicable, these prices apply for parts purchased through The Broken Spoke. We are happy to help with install and do adjustments on parts purchased online or through other retailers but we reserve the right to increase our labor rates in these cases. Please help to support our local economy by shopping locally!!